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Privacy Policy

Introduction

This Privacy Policy explains how Joyous Arrivals Doula Service ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or utilize our doula services. Your privacy is important to us, and we are committed to ensuring your personal data is handled responsibly.

The Information We Collect

We may collect the following personal information from you:

  • Names and Contact Details: Including email addresses, phone numbers, and mailing addresses, which you provide to us directly.

  • Pregnancy History: Information regarding your pregnancy, birth plans, and other related health details shared with us during consultations.

  • Payment Details: Payment information for services rendered, although payments may be processed through third-party services (e.g., Wix’s payment system).

  • Other Information: Any other details you choose to share during in-person meetings or consultations.

Note: Most of this information is collected directly through in-person consultations and is not collected through the website itself.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide doula services, including prenatal consultations, labor support, and postpartum care.

  • To communicate with you regarding your service needs, appointments, and any questions you may have.

  • For record-keeping purposes related to your pregnancy and birth experience.

  • To comply with legal and certification requirements (e.g., for certification with DONA).

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • With your consent: If you allow us to share certain information with third parties as part of the certification process or any other purpose.

  • To process payments: Payment details may be processed via Wix’s third-party payment service. Please review their privacy policy for more information on how they handle your data.

  • Legal obligations: If required by law or to protect the rights, property, or safety of Joyous Arrivals Doula Services, our clients, or others.

Data Security

We take reasonable measures to protect your personal information, including storing it securely and limiting access to only those who need it to perform our services. While we strive to protect your data, please note that no method of electronic storage is 100% secure.

Your Rights

You have the right to request access to, update, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us at joyousarrivals@gmail.com.

If you decide not to allow us to use certain information, such as for certification with DONA, you have the option to opt-out, but this may affect our ability to provide full services or meet certification requirements.

Cookies

We do not use cookies or other tracking technologies on our website. However, Wix, as a website builder and hosting platform, may use cookies for website functionality and analytics purposes. You should review their privacy policy to understand how they use cookies.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or other means.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: joyousarrivals@gmail.com

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